Privacy Policy

Information We Collect

We may collect the following categories of information:

• Account information: name, email address, login credentials, and account preferences when you register, sign in, or communicate with us about your account.
• Subscription and transaction information: plan selections, subscription status, payment-related metadata, billing history, and customer support records associated with a purchase or renewal. We do not intentionally store full payment card numbers in our own systems.
• Usage information: pages viewed, searches performed, features used, referring pages, browser type, device type, approximate location derived from IP address, and timestamps of access.
• Technical and log information: IP address, session identifiers, security logs, and diagnostics used to operate, troubleshoot, and protect the Services.
• Communications: information you provide when you contact us, request support, submit feedback, or otherwise communicate with us.

How We Collect Information

We collect information in the following ways:

• Directly from you when you create an account, subscribe, contact us, or use site forms.
• Automatically through cookies, session technologies, server logs, and similar tools.
• From payment processors, authentication providers, service providers, and fraud-prevention tools.

How We Use Information

We use personal information to:

• Provide, maintain, and improve the Services.
• Create and manage accounts, authenticate users, and keep users signed in securely.
• Process subscriptions, renewals, payments, refunds, and account administration.
• Respond to inquiries, support requests, and other communications.
• Detect, investigate, prevent, and address fraud, abuse, unauthorized access, and other misuse.
• Monitor performance, debug errors, and understand how the Services are used.
• Comply with legal obligations, enforce our terms, and protect our rights and users.
• Send service-related notices such as login alerts, subscription notices, billing messages, and policy updates.

Cookies and Similar Technologies

We use cookies and similar technologies for core site functions, security, session management, fraud prevention, performance measurement, and analytics. Some cookies are necessary for the Services to operate. Others help us understand usage patterns and improve the user experience.

Most browsers allow you to control cookies through browser settings. Blocking all cookies may limit site functionality, including login and subscription features.

Legal Bases for Processing

Where applicable law requires a legal basis, we process personal information because the processing is:

• Necessary to provide the Services and perform our contract with you.
• Necessary for our legitimate interests, such as security, fraud prevention, and service improvement.
• Necessary to comply with legal obligations.
• Based on your consent, where consent is required by law.

When We Share Information

We may disclose personal information to the following categories of recipients:

• Hosting, infrastructure, security, analytics, and communications service providers.
• Payment processors and subscription-management providers.
• Professional advisers such as lawyers, accountants, auditors, and insurers.
• Government authorities or other parties when required by law or necessary to protect rights and safety.
• A buyer, investor, or successor entity in connection with a merger, acquisition, financing, or sale of all or part of our business.

We do not sell personal information for money.

Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including to provide the Services, maintain business records, resolve disputes, enforce agreements, and comply with legal obligations.

Retention periods vary depending on the type of information, the sensitivity of the data, the nature of the relationship, and legal or operational requirements. When information is no longer needed, we will delete it, de-identify it, or securely archive it as appropriate.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Your Privacy Rights

Depending on where you live, you may have rights to access, correct, delete, or obtain a copy of your personal information, as well as rights to object to or restrict certain processing, withdraw consent, or appeal a privacy decision. You may also have the right to opt out of certain disclosures or targeted advertising where applicable.

To make a privacy request, please contact us through our Contact Us page. We may need to verify your identity before completing a request.

International Data Transfers

We may process or store information in countries other than your own. Where required, we take steps designed to provide appropriate safeguards for cross-border transfers of personal information.

Children's Privacy

The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 without appropriate authorization. If you believe a child has provided personal information to us, please contact us so we can investigate and take appropriate action.

Third-Party Services and Links

The Services may include links to third-party websites, sign-in tools, payment providers, or other services that operate under their own privacy policies and terms. We are not responsible for the privacy practices of third parties, and we encourage you to review their policies before providing information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in the Services, legal requirements, or our practices. When we do, we will update the "Last updated" date above. Material changes may also be communicated through the Services or by other appropriate means.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, you may contact us at: